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Terms & Conditions

Cancellation policy
  • Up to 30 days prior 10%
  • 30 days to 14 days 50%
  • 14 days to 2 days 75%
  • Within 48 hours 100%
Payment terms
  • 50% of rate to confirm
  • Balance payable on arrival
Arrival & departure
  • Check in 15:00 hours
  • Check out 10:00 hours ( strictly unless prior arrangement made )
  • Late arrivals to advise the Guest House as reception closes at 18:00 hours.
  • Management reserves the right to re-let accommodation not taken up by 18:00 hours unless prior notice is given.
 
Telephone: 044 384 1319 | Fax: 044 384 1327
3 Kingsway Leisure Isle Knysna 6570 | PO Box 3420, Knysna 6570
Email: islandhouse@mweb.co.za | Web: www.islandhouse.co.za
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